5 Ways to Build Loyalty for Your CPG Brand Without a Loyalty Program
Customer loyalty is a lucrative investment. Customers with an emotional connection to a brand have a 306% higher lifetime value. The problem is that loyalty programs are a game of high hopes and often anemic results. Studies show that only 11% of Millennials actively engage in the loyalty programs they’re members of. Overall, consumers will only be active on 30-40% of the programs [...]